Case advice service update

We are deeply sorry to close our teleconsulting specialist case advice service. For more information, please view the full statement regarding the closure.

The key dates and deadlines for case submissions are:

• Tuesday, August 26 - 9am (PDT), 11am (CDT), 12pm (EDT) - deadline for submitting follow-on questions for existing cases 

• Thursday, August 28 - 4am (PDT), 6am (CDT), 7am (EDT) - deadline for submitting new cases

• Friday, August 29:

  • 4am (PDT), 6am (CDT), 7pm (EDT) - deadline for submitting follow-on questions for new cases  

  • 9am (PDT), 11am (CDT), 12pm (EDT) - all teleconsulting cases will become read-only access

NB: New case = any case created from 12am (PDT), 2am (CDT), 3pm (EDT) Monday August 25, 2025. Existing case = any case created before 12am (PDT), 2am (CDT), 3pm (EDT) Monday August 25, 2025.

Our high-quality, reliable radiology (CT, MRI, x-ray) reporting services are not impacted and continue to operate as usual.

If you are a client of the service and have any questions, please email client.success@vet-ct.com and a member of the team will respond as soon as possible.